Well I’m back from the UK.  Had a great flight thanks to Mr Nytol!  Arrived at airport early enough to get though and shop a little.  When they say 3 hours at Heathrow they really mean it!  After going through Narita a few times I forget that mess that is Heathrow.  I did get a wonderful insight while being checked in. The manager came down and as the guy was checking me in to go and do something else.  He asked for protection leaving a queue of 100 people to be checked in by one person! Her excuse was well it will be fixed when the other shift comes on?